Caster Chair Company Hamilton Caster Arm Chair in Tawny Microsuede - O
Caster Chair Company Hamilton Caster Arm Chair in Tawny Microsuede - O
Free delivery for orders over $99 (including taxes); otherwise, a fixed delivery fee of $9 applies.
Experience stylish and functional furniture with the Caster Chair Company Hamilton Caster Arm Chair. Built with high-quality materials such as heavy gauge steel， powder coat finishes， solid wood， and molded foam， this armchair is made to last. The tawny microsuede seat cover adds both comfort and elegance to your living space.Features: Pecan wood finish Tawny micro suede seat cover Heavy gauge steel for durability High resiliency foam custom molded to each chair 5-ply marine plywood for top-notch performance High-strength bolts attached to t-nuts， not screws， for added stability Commercial grade swivel tilt mechanism for user adjustability Self-lubricating nylon bushings for low maintenance Dual wheel nylon casters with 8 contact points to reduce frictionMeasurements: Seat height: 19.5' Mid-armrest height: 25.25' Backrest height: 36.75' Distance between armrests: 19' Chair dimensions: 27'D x 23'W x 37.5'H Seat Depth : 18'nbsp; Note: Actual product color may vary due to differences in monitor displays and lighting conditions during photography. The Caster Chair Company Arm Chair is carefully crafted to ensure it lasts for years to come. With its sturdy construction and stylish design， it's the perfect addition to any home or office. Customers looking to buy 2 or more chairs， PLEASE NOTE!We want you to be 100% satisfied with your new chairs. Therefore， we kindly ask you to please order and try just 1 (one) chair first to ensure you are happy with the chair's design and functionality， so you can then order the remaining quantity needed. Thank you!
Exchange Policy
Exchange Policy
Store Information
This website is owned and operated by MODERN AI LLC.
Company Name: MODERN AI LLC
Address: 261 N.E. 61ST STREET, MIAMI, FL 33137, United States
EIN: 92-3293454
Phone: +1 (813) 355-4012
E-mail: info@modernaillc.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Contact us via email – we will respond within 24 business hours.
1. Scope of Exchange Policy
This exchange policy applies to all furniture and home items purchased through the MODERN AI LLC online store in the United States. After receiving a product, customers may request an exchange according to this policy.
2. 14-Day Exchange Policy
Customers may submit an exchange request within 14 days of receiving the product without providing any reason. The product for exchange must be in original condition, brand new and unused, remaining suitable for resale.
3. Exchange Conditions
The product must meet the following conditions for exchange:
- No visible damage or breakage
- Product shall be brand new and unused and remain resalable
- Complete packaging and accessories
Requests that do not meet these conditions will not be processed. Customers must ensure the product meets these criteria.
4. Exchange Process
The exchange process includes the following steps:
- Customer submits an exchange request within the allowed period via customer service
- Provide the order number and product name
- Customer service confirms that the product meets exchange conditions
- Customer returns the product to the provided address
- We ship the replacement product to the customer
5. Customer Service Assistance
Customers may contact customer service via email or phone for instructions, logistics information, and necessary forms. Responses are provided within 24 business hours.
6. Submission of Exchange Request
Requests must be submitted within 14 days of receipt and include:
- Order number
- Product name
- Product photos (if required)
7. Shipping Costs for Exchange
All shipping costs for eligible exchanges are covered by MODERN AI LLC , and prepaid shipping labels will be provided. Customers do not incur additional fees but must ensure secure packaging for the product.
8. Exchange Address
Products to be exchanged should be sent to:
261 N.E. 61ST STREET, MIAMI, FL 33137, United States
Ensure packaging is intact to prevent damage during transit.
9. Verification of Exchanged Products
Upon receipt, we will verify the product to confirm it meets exchange conditions, including complete appearance and intact packaging. The product must be brand new and unused.
10. Shipping of Replacement Product
After confirmation of compliance, the replacement product will be shipped within 1–3 business days. Customers will be notified of shipping details via email or phone.
11. Customer Obligations
During the exchange, customers must:
- Provide accurate order and contact information
- Properly package the product to ensure its safety
- Follow the terms of the exchange policy
- Ensure the product is brand new, unused and kept in its original packaging
12. Policy Updates
MODERN AI LLC reserves the right to update this exchange policy at any time. Updates are published on the website and take effect immediately. Requests must follow the policy in effect at the time of submission.
13. Contact
For any questions regarding this exchange policy or process:
E-mail: info@modernaillc.com
Phone: +1 (813) 355-4012
We will respond within 24 business hours to assist customers with exchanges.
Cancellation Policy
Cancellation Policy
Store Information
This website is owned and operated by MODERN AI LLC.
Company Name: MODERN AI LLC
Address: 261 N.E. 61ST STREET, MIAMI, FL 33137, United States
EIN: 92-3293454
Phone: +1 (813) 355-4012
E-mail: info@modernaillc.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Contact us via email – we will respond within 24 business hours.
1. Scope of the Cancellation Policy
This cancellation policy applies to all furniture and home items purchased through the MODERN AI LLC online store in the United States. It covers orders for chairs, beds, cabinets, and related accessories. This policy distinguishes between pre-shipment and post-shipment order cancellation rules to standardize the refund and return process.
2. Pre-Shipment Cancellation Rules
Customers can apply for order cancellation at any time after payment confirmation before the order is shipped. No cancellation reason is required. Once the pre-shipment cancellation request is confirmed and approved, we will process a full refund directly via the original payment method without requiring product return or any shipping fees.
3. Post-Shipment Cancellation Rules
If the order has been shipped out, direct cancellation and refund without return is not supported. Customers who still need to cancel the order must wait until the products are delivered. All cancellation applications must be submitted within 14 days after receiving the products without providing any reason.
4. Return Item Requirements
All items for post-shipment cancellation and return must be brand new and unused, free from damage, stains or wear. All products must be kept with intact original packaging, complete matching accessories and supporting manuals to pass our inspection. Incomplete or damaged items are not eligible for cancellation and refund.
5. Return Shipping Arrangement & Address
All return shipping costs incurred from post-shipment cancellation are fully covered by our store. We will provide free prepaid shipping labels for eligible return orders. All canceled items shall be shipped back to the official return address: 261 N.E. 61ST STREET, MIAMI, FL 33137, United States
6. Refund Processing
For pre-shipment cancellation: Full refund will be processed promptly after request approval. For post-shipment cancellation: After we receive and inspect the returned products and confirm they meet all return standards, we will process the full refund via the original payment method within 2 business days.
7. Customer Support
For questions regarding the cancellation policy, order cancellation procedures and refund progress, customers can contact MODERN AI LLC customer service at info@modernaillc.com. We will respond within 24 business hours to provide professional guidance and assistance.